Effective Date: 5 Feb 2025
Cake Feast ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website www.cakefeast.odoo.com or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing/shipping address, and payment details.
- Order Information: Items purchased, delivery details, and transaction history.
- Technical Data: IP address, browser type, device information, and cookies to enhance user experience.
- Communication Data: Feedback, inquiries, and customer support interactions.
2. How We Use Your Information
We use your data for the following purposes:
- Order Processing: To fulfill your order, process payments, and arrange delivery.
- Customer Support: To respond to queries, complaints, or refund requests.
- Marketing & Promotions: To send special offers, updates, and discounts (you can opt out anytime).
- Website Improvement: To analyze traffic, improve user experience, and prevent fraud.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
- Payment Providers: To process transactions securely.
- Delivery Partners: To ensure timely delivery of orders.
- Legal Authorities: If required by law for fraud prevention or legal compliance.
4. Data Protection and Security
- Your personal data is encrypted and stored securely.
- We implement security measures to prevent unauthorized access.
- Payment transactions are processed through secure third-party gateways, and Cake Feast does not store your card details.
5. Cookies and Tracking Technologies
We use cookies to improve user experience. You can manage cookie settings in your browser.
6. Your Rights
As a user, you have the right to:
- Access your personal data.
- Request correction or deletion of your information.
- Opt-out of marketing communications.
To exercise these rights, contact us at cakefeastchennai@gmail.com
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
8. Contact Us
For any privacy-related concerns, please reach out to:
Email: cakefeastchennai@gmail.com
Phone: +91 8778372424